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Begin your crochet journey with our expert kits!
Begin your crochet journey with our expert kits!

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us for support.

Information We Collect

When you visit our website or make a purchase, we collect personal information that you provide to us, such as your name, email address, billing and shipping address, and payment information. We may also collect information about your device and browsing behavior, such as your IP address, browser type, and pages visited on our site.

We may use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience on our site by remembering your preferences and settings. You can choose to disable cookies in your browser settings, but please note that this may limit your ability to use certain features on our site.

How We Use Your Information

We use your personal information to process your orders, provide customer support, and improve our website and services. We may also use your information to send you promotional offers and updates about our products and services.

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who help us process payments, fulfill orders, and provide customer support. These providers are required to keep your information confidential and secure.

We may also share your information with law enforcement or other government agencies as required by law, or to protect our rights and property.

How We Protect Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your payment information, and we limit access to your personal information to only those employees and service providers who need it to fulfill your orders or provide customer support.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and we are not responsible for any unauthorized access or disclosure that is beyond our control.

Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

Your Choices

You can choose to opt-out of receiving promotional emails and updates from us by clicking on the “unsubscribe” link at the bottom of any email we send you. You can also contact us at [email protected] to request that we remove your information from our mailing list.

You can also review, update, or delete your personal information by logging into your account on our website or contacting us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or by email. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or the collection, use, or disclosure of your personal information, please contact us at [email protected]. We will do our best to assist you as quickly and efficiently as possible.